FAQs – Cannabis Products, Delivery & Orders
Common Questions
How to Place an Order?
You can place an order through our website. loudzazauk.com
How to Order
Step 1: Select your products and fill your cart with our premium cannabis and top-brand-name products.
Step 2: Review and place your order. You will receive a confirmation email once your payment is approved.
Step 3: Patiently wait 2-5 business days for your order to arrive.
What Are Your Business Hours?
Customer Support Hours: 24 Hour
You are also welcome to place an order anytime, as our cannabis shop is open 24/7
What Is The Minimum Order Amount?
£50 is the minimum order amount. Orders above £150 receive free shipping.
Shipping charge is £20 for orders under £150
What Are The Payment Options?
- Cryptocurrency (BTC, ETH, SOL, USDT, etc)
- Crypto Vouchers
How Long Will My Order Take To Be Delivered?
Delivery usually takes 2-5 working days.
Can I Cancel Or Edit My Order?
You can cancel your order at any time before it has been shipped. If you require help, feel free to contact us by email or through our chat service—our team will be happy to support you.
Payment
What Payment Options Are Available?
- Cryptocurrency
How Do I Make Payments?
Visit the How To Pay page for detailed instructions on how to make payments through cryptocurrency or crypto voucher
Do You Take Cash?
Sorry, we do not accept cash.
Do You Accept Credit Cards?
We do NOT accept Credit Card Payments
Shipping & Delivery
Are There Any Shipping Charges?
Yes, we charge for Standard, Express and International Shipping.
How Long Will It Take For Me To Receive My Order?
Shipping usually takes 2 to 5 business days, though delivery times may vary based on your location, when you place your order, and the courier service we use.
If your package hasn’t arrived within 5 business days, feel free to reach out. We’ll check with the carrier and assist in resolving any delays.
What Happens If I Do Not Receive My Package?
If your order hasn’t arrived, please reach out to us so we can help resolve the issue. In cases where the package is lost or fails to arrive, we’ll send a replacement free of charge.
What Do I Need At The Time Of Delivery?
To avoid any delays, please make sure someone is present to receive the package upon arrival. If no one is available when the delivery is attempted, the courier may leave it at a nearby post office for pickup, unless you’ve specifically requested that it be left at your doorstep.
Do You Offer Collection?
Unfortunately, we do not offer collection for orders at this time. All orders must be delivered to your specified address.
Refunds & Returns
Do You Accept Refunds, Returns Or Exchanges?
We don’t offer returns or exchanges. That said, if you have any problems with your order, feel free to contact our team by email. We’ll work with you to find a suitable resolution.
What If There’s an Issue With My Order?
If your order arrives with missing items, defects, or incorrect products, we’ll work to resolve the problem promptly. In cases where you’re dissatisfied with your purchase for other reasons, please reach out to our customer support team—we’ll aim to assist you and find a suitable resolution.